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Cyberware designs, manufactures, and sells standard and custom 3D scanning systems and software.

Motion Platform Homing Problem

If you are having problems homing your Cyberware motion platform, follow these steps:
  1. Verify that nothing is obstructing the movement of the platform.

  2. Check to see that the home switch is not stuck. This switch is a curved piece of metal, located under the platform on one of the platform legs. It should make a distinct clicking sound when the spring is depressed, and click again when the spring is released.

  3. Verify that power is turned on to the SCSI box and that red light is lit on the motion platform power supply box.

  4. Recycle power to the SCSI box and motion platform power supply.

  5. Verify the operation of the power supply.

  6. Unplug and inspect all of the cables on the system:

    Look for any broken or missing pins, unplugged wires/cables, and kinked or broken cables.

  7. Reconnect all cables and wires that were removed in the previous step.

  8. Attempt to home the motion platform.

  9. If these steps do not solve your problem, please contact Cyberware Support.