Load the Scanner Configuration

Overview

This procedure may be used to reset the scanner's EEPROM to the factory default settings. It is very important that the procedure be followed in the order presented here. It is also very important to STOP the procedure if you encounter any behavior from the software that is not explained here. If you do encounter any problems, contact Cyberware Support as soon as practical with an explanation of where the problem occurred in this procedure and a screen shot of any error messages.

There are two sections to this procedure; Setup and Load the Configuration. The "Setup" section is completed one time while the "Load the Configuration" section must be completed for all Cyberware USB devices (up to 9), one at a time.

Procedure

Setup

1. Copy all of the configuration file backups from the Cyberware Software CD-ROM into the '...\Program Files\Cyberware\CyScan\cfgu\' folder. Create this folder if it does not exist. Also, overwrite any existing file(s) in the cfgu folder.
2. Use Windows Explorer to verify that the configuration file exists in the '...\Program Files\Cyberware\CyScan\cfgu\' folder.
3. Launch CyScan by clicking on the 'CyScan.exe' icon in the '...\Program Files\Cyberware\CyScan\bin\' folder.

WARNING:
!!DO NOT USE THE DESKTOP SHORTCUT OR ANY ICON IN THE START MENU!!

4. With your mouse cursor in the CyScan window, type this key combination:

CTRL + SHIFT + t

This key combination will open the Test menu.

5. In the Test menu, select Advanced...

This action will open the Setup Advanced (USB Device Edit) window. The Setup Advanced window displays all of the USB devices that are part of a Cyberware scanner. The most common Cyberware scanner consists of three USB devices: motion, range and texture. More advanced scanners consist of more than three USB devices because they use multiple range and texture components.

Setup Advanced (USB Device Edit)

6. In the Setup Advanced window, choose the Select All button (at the top right of the window).

Setup Advanced (USB Device Edit)

7. Click the Configure... button at the bottom left of the window.

Setup Advanced (USB Device Edit)

This action will open the EEPROM Editor (dev_xx#_ee) windows for each USB device in the Cyberware scanner. The components may be explained by this table:

Component	Device Label
Motion	um, um0, um1, um2, um3
Range	ud, ud0, ud1, ud2, ud3
Color	uc, uc0, uc1, uc2, uc3

EEPROM Editor

 

Load the Configuration

The following steps must be completed for each USB device, one at a time. Use the topmost EEPROM Editor - dev_xx#_ee window, load the configuration file, accept the changes, close the topmost window, then repeat the following steps for the next window. Repeat this entire process until there are no EEPROM Editor windows on your screen.

8. Click the Open Cfg... button. (Note: This procedure sometimes takes longer than 10 seconds.)

EEPROM Editor

A Windows file browser, called Choose a Scanner, will appear on your screen.

9. If necessary, navigate into the '...\Program Files\Cyberware\CyScan\cfgu\' folder using the file browser.
10. In the Choose a Scanner dialog, select the appropriate text configuration file by clicking on it ONE TIME (use CTRL + LMB);

For example, if your scanner is a Cyberware Whole Body Scanner (Model WBXU) and you see nine (9) USB devices in the Setup Advanced window (as in the illustration above), you would choose configurations based upon this table:

Device	Configuration File
dev_ud0_ee	XX-####-ud0-FACTORY.txt
dev_ud1_ee	XX-####-ud1-FACTORY.txt
dev_ud2_ee	XX-####-ud2-FACTORY.txt
dev_ud3_ee	XX-####-ud3-FACTORY.txt
dev_uc0_ee	XX-####-uc0-FACTORY.txt
dev_uc1_ee	XX-####-uc1-FACTORY.txt
dev_uc2_ee	XX-####-uc2-FACTORY.txt
dev_uc3_ee	XX-####-uc3-FACTORY.txt
dev_um_ee	XX-####-um-FACTORY.txt

11. Click Open in the Windows file browser.
12. In the EEPROM Editor window, select the Accept button. For a clearer view of where you are in this procedure, close this one EEPROM Editor window.

EEPROM Editor

13. Close the active EEPROM Editor window by clicking the Window Close button.

EEPROM Editor

14. Repeat the "Load the Configuration" steps as many times as necessary in order to load the configuration for ALL Cyberware USB devices.
15. Exit CyScan.
16. Reboot the computer.
17. Launch CyScan using the desktop shortcut or from the Start menu.
18. Attempt to acquire a scan. If you receive any error messages, please capture them in a screenshot and forward to Cyberware Support for evaluation.